​​CHANGES TO BOOKINGS:

We kindly ask that you notify us of any change in guest numbers as soon as possible. To make changes to an existing booking, please use the link you were emailed/text message or you can message our restaurant directly via Facebook Messenger. (Link to FB page is below on our website footer)​

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CANCELLATIONS / NO-SHOWS:

We staff our Restaurant according to the number of bookings we receive, (this enables us to ensure we can provide adequate service), If you simply do not show-up, not only are we over-staffing (we also have a legal requirement to pay staff for a min of 2 hours, even if they are no longer required within 24hrs notice) but we are turning Other potential guests away, because we have allocated a table to you.

- We also prepare our Kitchen for Service, there are food, gas/electricity & wage costs here too

Therefore, we kindly ask that you do the right thing and let us know if you are unable to make your booking with at least 24hours notice.

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​LATE ARRIVALS: We can only hold your booking reservation for 15 minutes past your initial booking time, please call us if you are running late and we will do what we can to re-secure your booking.

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DIETARY REQUIREMENTS:

Please notify us of any dietary requirements when making your booking.

PUBLIC HOLIDAYS SURCHARGE:

Please note all public holidays surcharge of 15% will apply to the final bill.

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PLEASE NOTE:

To ensure the health and safety of all our guests, Barrel n Vine, operates under a strict External Food Policy in compliance with our Queensland Food Business Licence obligations.

Under the Food Act 2006 (QLD), we are legally responsible for the safety, storage, and traceability of all food consumed on our premises. Because we cannot verify the preparation environment, allergen controls, or transport conditions of outside food, we are unable to permit guests to bring their own cakes or external catering.

We appreciate your understanding as we uphold these essential safety standards. Please speak with our team about our beautiful in-house dessert options to help celebrate your special occasion (or add-on at the time of your booking)

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